Baltimore Lock & Hardware, Inc.

Clare Berrang

4 years ago

Lucas Patton was terrific - responsive, knowledgeable and polite. Sometimes you find out the true measure of service when something goes wrong. Our new doorknob was touching the doorknob of the screen door which caused the deadbolt not to turn completely. A quick text to Lucas and he circled right back to diagnosis the situation and quickly correct it. Such a prince - now my go-to lock guy.

Chris

4 years ago

Scheduling was simple. Once on site, they were outstanding! From their knowledge of the trade and their approach and recommendations, to the completion of the job. They were prompt, knowledgeable, professional and courteous...exactly what we had expected.

Tyler Gester

10 months ago

Baltimore Lock and Hardware quickly found the right skeleton key to fit my old lock, and they were extremely friendly and professional!

Ross Miller

3 years ago

Great service from friendly people. My front door handle failed and they were able to sell me an inexpensive replacement door knob as a temporary solution, and found a way to fix my parts failure and prevent it from happening again on my original handle. Highly recommended.

Larry Legend

2 years ago

I called after visiting a RITE AID and a Home Depot to copy two broken keys. Each of these locations copied keys via a self serve kiosk that required fully in tact keys to make copies. Thankfully places like this exist and service techs like Mike…who saw this as a welcomed challenge close to the shops closing and within 5 mins had successfully copied both keys. This…felt…GREAT! After having gone to two different places that couldn’t provide a solution the third…proved to be the charm! Low price too for the service! $3 a key!

Zach Goldberg

5 years ago

Great service and group of people. I called at the end of the day and had someone to help me first thing in the morning the next day for a re-keying job. During the process, Zane (hope I spelled it right) also did some general repairs of our hardware and installed new hardware as well. He was quick and efficient, and everything worked better after he had a look. I highly recommend this business to anyone who needs their services!

David Oliner

3 months ago

Quality employees and fast service, highly recommend.

Emily Wilson

11 months ago

Had a fantastic experience from start to finish. Lenny was kind and professional and took care of everything I needed, and also solved a few issues with the existing locks that I didn't know were an option to fix. Everyone I spoke to from first inquiry through to finished job was responsive and helpful. Couldn't recommend them more highly.

Tim B

5 months ago

Stopped by to see if these guys could find a matching key for a somewhat obscure lock on a motorcycle gas cap -- they did find it and made me a couple copies on the spot. Very helpful, recommend highly.

sheila estrada

a year ago

Went in after going to another place on Reisterstown Road and they had a new key ready in five minutes and also we’re able to replace my skeleton key for my back door! Highly recommend!!